FAQ

We have the answers...

Which headphones should I buy?

Relax, we’re here to help so please get in touch!

To make it easier for us to recommend you the right product, please provide us with a little information. What’s your budget, what are you going to be using the headphones for (portable, home use or a bit of both), what is your source (portable mp3 player, home cd player, computer etc), what kind of music do you listen to and if there’s any particular style of sound you prefer (energetic, warm etc – don’t worry about this if you’re not sure).

Please don’t tell us you just want your headphones to be loud and bassy!

How much is delivery (to wherever you are)?

If you’re in Ireland delivery is FREE for everything under 5kg.Please contact us for delivery pricing outside Ireland.

What happens if my headphones are lost or damaged in transit?

If your item does not arrive in the appropriate time frame please check your tracking details first. If that does not prove fruitful then contact us and we will look into it. If your item arrives damaged please contact us and we’ll sort this for you also.

What's so good about HALÕ headphones anyway?

Outstanding sound and value, a truly amazing sounding headphone setup, but it can cost a lot to get a truly amazing sounding speaker setup. Personal listening; What do your neighbours think of that big sound system of yours late at night? What about your other housemates/wife/husband/brother/sister/parents/pets? Don’t want to put up with their interruptions? Put a pair of (closed) headphones on! They won’t be disturbed by your music and you won’t be able to hear them. The perfect solution.

Do you repair headphones?

No. We do not repair headphones here. If you are in the Dublin area we can recommend a couple of places that can assist or we can provide you with details of authorised service agent in your area. Forum regulars from around Ireland may be able to assist with recommendations also for the area that you live in.

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Need help? Cant find what you're looking for? Please contact us at info@halo.io. We are always here and happy to help.

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